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Collections Specialist

10/04/2026
07/05/2026
$90,000.00 - $95,000.00
Fixed Term (full-time)
Northern Beaches Campus (Manly)
Operations & Professional Services

International College of Management, Sydney (ICMS) and its associated ICMS provider brands (International Sport College Australia, Aspire English) are located in Manly and Sydney CBD.

Our mission is to provide students with an exceptional education and the much-valued skills set to gain a competitive edge and exceed industry expectations in today’s job market. By choosing to study at our Institution, students gain the practical, academic and professional experience they need to be career-ready by the day they graduate.

Job Description

  • Part-time applicants welcome
  • Manly with flexibility to work in City Campus 1-2 days per week
  • High-level organisation skills required

This position is ideal for a highly organised finance professional with strong attention to detail, excellent communication skills, and experience managing aged debt in a student or customer-focused environment.

Key Responsibilities

  • Ensuring all student and third-party payments are received by the due date and aged debt remains within internal targets
  • Managing and assessing student payment plans and monitoring compliance with agreed terms
  • Preparing, issuing and reviewing student invoices, pro forma invoices and statements within required deadlines
  • Preparing and issuing Commonwealth Assistance Notices (CAN) each term
  • Ensuring tuition and accommodation fees are accurately set up in the Student Management System for each intake
  • Applying scholarships, FEE-HELP and tuition fee adjustments accurately and on time
  • Providing reporting and commentary on aged debt to key internal stakeholders
  • Responding to student fee enquiries professionally via phone, email and internal systems
  • Liaising with internal teams and external debt collection agencies where required
  • Supporting peak-period enquiries and undertaking ad hoc finance duties as needed

About You

  • Demonstrated experience in a collections, accounts receivable or similar finance role
  • Demonstrated experience managing aged debt and payment plans
  • High attention to detail with strong data accuracy skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office, particularly Excel
  • A professional, ethical and student-focused approach
  • Ability to manage competing priorities and meet deadlines in a fast-paced environment
  • Experience in an education or student services environment will be highly regarded

What We Offer

  • A supportive and collaborative finance team
  • A permanent full-time opportunity with a respected education provider
  • Competitive salary ($90,000–$95,000)
  • Manly-based campus with access to Sydney CBD
  • A student-centred organisation committed to excellence and continuous improvement

How to Apply

  • Please submit your CV and cover letter via this recruitment portal.
  • Current ICMS employees should apply via ELMO / Careers / Internal Vacancies.
  • There is no closing date for this role; early applications are encouraged.
     

Diversity, Equity and Inclusion

As per the Institution's Diversity, Equity and Inclusion Policy, ICMS aims to provide an accessible, inclusive and collaborative learning and working environment that promotes fairness, equity, respect for social and cultural diversity, and that is free from discrimination and harassment.

Desired Skills and Experience

 

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